Filing a Complaint

All homeowners are encouraged to first attempt to resolve the issues between homeowners. If the issue is unable to be resolved and is in violation of the English Ridge Covenants, Conditions and Restrictions (CC&R’s), then the homeowner has the right to file a complaint with the Association. All complaints must be submitted in writing and are kept confidential. To insure the issue is dealt with in a timely manner, the property manager will automatically send out a warning letter to attempt to contact and resolve the violation with the homeowner.

The property manager makes monthly drive thru property checks to follow up on the violations that are under investigation. The property manager and/or board members will need to address the issue throughout the neighborhood to ensure that everyone is following the same rules and regulations.

Ways to file a complaint

• Mail to:
  • Around the Clock, Inc. 422 West Titus Street, Kent, WA 98032
• Email to:
  • board@englishridge.org
  • or contact us through this website
• Remeber to include:
  • Your name and address, violation, dates and times, violation address and what you have done to try to resolve the issue

Violation Process

• The first form of contact shall be a warning letter.
  • This warning is sent to the homeowner as an attempt to make contact from the Association to resolve the issue. The homeowner is informed of the article that they are in violation of and a copy of that article. This letter will also ask them to contact the Association with any questions or concerns.
• If after 30 days from the warning letter the violation has not been remedied a 1st Violation Notice will be sent.
  • This 1st Notice is the second attempt for the Association to resolve the issue and informs the homeowner of the penalty if they don't comply or attempt to make contact to the Association. It also informs the homeowner of their right to request a hearing at a board meeting.
• If after 30 days from the 1st Violation Notice the violation has not been resolved, the Association will then send a 2nd Notice with fine.
  • This letter will again inform the homeowner of how to request a hearing in regards to the violation. Failure to correct the violation will result in additional fines monthly until the violation is corrected. The fine must be paid within 30 days or a lien will be filed on the property.
• If a property receives two Covenant issues in the same article and section number recorded in a twelve month period of time a fine will be assessed.
  • If this is a reoccurring violation, then this process happens once. Once the process has been completed, future violations receive only the third letter and fining begins anew.

Assessment Payment Procedure

An annual assessment which shall be in the amount of two hundred thiry six dollars ($236) per year per lot shall be effective as of the 1st day of July of each calendar year. Lots 142 - 173 shall be subject to additional assessments of thirty-four dollars ($34) for a total of two hundred seventy Dollars ($270).

The due date for the above assessments shall be payable on or before the 1st day of July of each calendar year. If any assessment is not paid within thirty (30) days after the due date, the assessment shall bear interest and be accessed a late fee of twenty-five Dollars ($25) per month. If any outstanding balance reaches ninety days past due, the Association will file a lien on the property and assess a lien filing fee to the balance owing. If legal action is required by the Board to ensure compliance, the homeowner will be responsible for the cost and it will be added to the balance owning.

• Current 2007 Assessment Stats:
  • 104 Lots Paid in Full
  • 0 Lots 30 days past due
  • 0 Lots 60 days past due
  • 10 Lots over 90 days past due with Lien Filed
  • 3 Lots with Liens and in collections
    • 2007 Assesments were due July 31st
      • Last updated on July 31, 2007
• Schedule:
  • July 1st - Annual Assessment Due
  • August 1st - Late Fee and Interest
  • September 1st - Late Fee and Interest
  • October 1st - Late Fee and Interest
  • October 1st - Lien Filed